At CIO Excellence Magazine, your satisfaction is our priority.
Please review the guidelines below regarding cancellations and refunds.
Subscription Cancellations
- Digital Subscriptions: Can be canceled anytime and will remain active until the end of the current billing cycle. No refunds will be issued for unused periods.
- Print Subscriptions: Can be canceled anytime, and a prorated refund will be issued based on remaining issues.
Single Issue Purchases
All single-issue purchases are final. Refunds are only provided in cases of delivery failures or technical errors.
Refund Process
- Eligible refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method.
How to Request
To request a cancellation or refund, please contact us with the following details:
- Name
- Email Address
- Purchase Details
- Reason for Request
Email us at: [email protected]
We aim to respond within 48 hours.
Non-Refundable Services
- Sponsored content and custom services (ads, interviews, etc.) are non-refundable once work has begun.
- Cancellations are only accepted if the project has not started or in cases of unforeseen circumstances such as natural disasters.
- After the designated timeframe or project initiation, cancellations will not be processed.
Policy Updates
We reserve the right to update this policy at any time. Changes will take effect immediately upon posting on our website.
